bookd! Privacy Policy
Last Updated: 22nd March 2026
bookd! respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and share your personal information when you use the bookd! platform.
This policy applies to the website and services operated by:
Bookd Holdings Pte Ltd
(202124845R)
7030 Ang Mo Kio Avenue 5
#09-70 Northstar @ AMK
Singapore 569880
Throughout this document, "bookd!", "we", "our", or "us" refers to Bookd Holdings Pte Ltd.
By using the bookd! platform, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, you should not use the bookd! Platform.
This Privacy Policy forms part of the bookd! Terms of Service.
1. Information We Collect
We collect information you provide directly to us as well as information generated through your use of the platform.
1.1 Information You Provide
When you create an account or use the platform, we may collect:
- Full name
- Email address
- Phone number
- Password (encrypted)
- Age or age range
- Personal statistics (such as measurements, eye colour, hair colour)
- Portfolio images
- Polaroids and casting videos
- Professional experience and profile information
- Payment details (such as bank account information for receiving payments)
- Identification information where required for verification purposes (such as passport or ID)
This information allows bookd! to present your profile to clients and facilitate bookings through the platform.
1.2 Communications
If you contact us by email, support request, or messaging system, we may collect:
- Email address
- Communication content
- Support history
Communications through the bookd! messaging system may be stored to facilitate bookings, resolve disputes, and improve our services.
1.3 Usage Information
When you use the platform, we automatically collect certain information such as:
- Login activity
- Profile updates
- Pages viewed
- Interaction with platform features
1.4 Device and Technical Information
We may collect technical information including:
- Browser type
- Operating system
- Device information
- IP address
- Access times
- Referring website
We may use analytics tools such as Google Analytics to understand how users interact with the platform.
1.5 Cookies and Tracking Technologies
bookd! uses cookies and similar technologies to improve your experience.
Cookies help us:
- Remember user preferences
- Maintain login sessions
- Understand platform usage
- Improve platform functionality
You may disable cookies through your browser settings, however some features of the platform may not function properly.
More information may be available in our Cookie Policy.
2. How We Use Your Information
We use personal data to operate and improve the bookd! platform.
This includes:
- Creating and managing your account
- Displaying talent profiles to clients
- Facilitating bookings between clients and talent
- Processing payments to talent
- Providing messaging between users
- Improving and developing platform features
- Providing customer support
- Communicating important service updates
- Ensuring platform security and preventing fraud
- Complying with legal obligations
We process personal data where necessary to provide the bookd! service, comply with legal obligations, and pursue our legitimate business interests in operating and improving the platform.
3. Information Shared During Bookings
When you participate in bookings through bookd!:
- Your profile information may be visible to clients
- Clients may contact you through the bookd! messaging system
- Payment information may be used to distribute payments for completed bookings
Users should exercise caution when sharing personal information with other users outside the bookd! platform.
4. How We Share Information
We do not sell or rent your personal data.
We may share information only in the following circumstances:
Service Providers
We may share data with trusted third-party providers who help operate the platform, such as:
- Cloud infrastructure providers
- Messaging service providers
- Analytics providers
- Payment processors
- Technical support providers
These partners are contractually required to protect your information.
Legal Requirements
We may disclose information where required to:
- Comply with applicable laws or regulations
- Respond to lawful requests by authorities
- Protect the rights, safety, and security of bookd!, our users, or the public
- Investigate fraud or illegal activity
Business Transfers
If bookd! is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
Users will be notified if ownership or use of their data changes.
5. International Data Transfers
bookd! uses global cloud infrastructure providers.
As a result, your information may be processed or stored in countries outside your country of residence, including Singapore, Malaysia, and other jurisdictions where our infrastructure or service providers operate.
We take reasonable steps to ensure that personal data remains protected in accordance with applicable privacy laws.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide the bookd! service
- Maintain user accounts
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Certain financial or legal records may be retained for longer periods as required by law.
7. How We Protect Your Information
bookd! takes data security seriously.
We implement appropriate technical and organizational safeguards including:
- Encryption of data in transit (HTTPS / SSL)
- Secure cloud infrastructure
- Access controls for sensitive data
- Monitoring for unauthorized access
However, no method of transmission over the internet or electronic storage is completely secure. Users transmit information at their own risk.
If a data breach occurs that affects your personal information, we will notify affected users where required by law.
8. Your Rights and Choices
You have control over your personal data.
You may:
- Access your personal information
- Correct inaccurate data
- Update your profile
- Request deletion of your account
- Unsubscribe from promotional communications
Requests may be submitted by contacting: support@bookd.online
We will respond to requests within a reasonable timeframe in accordance with applicable data protection laws.
9. Email Communications
bookd! may send service-related emails including:
- Account notifications
- Booking updates
- Platform updates
- Policy changes
Users may opt out of promotional emails using the unsubscribe link provided in those emails.
Service-related communications may still be sent.
10. Children's Privacy
bookd! does not knowingly collect personal data from individuals under the age of 18 without parental or guardian consent.
Where talent under 18 participates on the platform, a parent or legal guardian must manage the account and provide the required consent.
If we learn that personal data has been collected from a minor without appropriate consent, we will take steps to delete that information.
11. Public Areas of the Platform
Information posted in public areas of the platform (such as community or discussion features) may be visible to other users.
Users should avoid sharing sensitive personal data in these areas.
12. Phishing and Fraud Protection
bookd! will never request passwords or sensitive personal information through unsolicited emails.
If you receive suspicious communications claiming to be from bookd!, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If significant changes are made, we will notify users by:
- posting the updated policy on the website, or
- sending notification through the platform or email.
Continued use of bookd! after updates constitutes acceptance of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
bookd! Support Team
Email: support@bookd.online